Our Services

 

We partner with housing associations, charities, and community organisations across the UK and Ireland to drive meaningful impact and change.

Whether you need to strengthen governance, build a clear strategy, or support your leadership team, we bring deep sector expertise and a calm, practical approach.

Below are some of the ways we can support you.

 

Governance & Compliance Support

Strong governance is the foundation of a healthy, effective organisation.
We help you navigate regulatory requirements with clarity and confidence.

We support organisations to:

  • Align with the AHBRA Standards, Charities Governance Code, Charities Act, and Companies Act requirements.

  • Clarify roles, responsibilities and decision-making structures.

  • Strengthen governance systems, controls and reporting frameworks.

  • Embed practical, usable governance tools — not just policies that sit on a shelf.

Typical projects include:

  • Governance and compliance reviews

  • AHBRA Standards gap analyses

  • Governance health checks for boards

  • Updating governance frameworks, policies and committee structures

  • Creating compliance calendars and annual assurance processes

Strategic Planning & Development

A strong strategy provides clarity, alignment and direction.
We work with boards, staff and stakeholders to co-create strategies that are practical, ambitious and rooted in your mission.

We help organisations to:

  • Define long-term direction and organisational priorities

  • Map the change you want to create using a Theory of Change model

  • Engage meaningfully with service users, staff and stakeholders

  • Establish measurable goals, success indicators and implementation plans

  • Ensure strategy is owned by the whole organisation — not just the board

Typical projects include:

  • Five-year strategic plans

  • Theory of Change development

  • Stakeholder engagement and consultation

  • Strategic workshops with boards and SMT

  • Operational action planning to support strategy roll-out

Board Development & Training

A confident board makes better decisions, asks stronger questions, and provides more effective oversight.

We design and deliver interactive workshops tailored to your board’s experience, challenges and organisational context.

Training and development areas include:

  • Roles, responsibilities and governance best practice

  • Board effectiveness and collective leadership

  • Board–CEO relationships and constructive challenge

  • Strategic thinking vs operational involvement

  • Risk management and oversight

  • Understanding AHBRA and Charities Governance Code expectations

Formats:

  • One-off workshops

  • Board induction programmes

  • Annual governance development sessions

  • Ongoing board coaching and advisory

Consultation, Engagement & Facilitation

We design and deliver facilitation that gets people talking, thinking and co-creating solutions.

We support organisations with:

  • Organisational change & restructuring consultations

  • Stakeholder engagement for strategic planning

  • Service user consultation and insights

  • Team workshops, away days, and operational planning sessions

  • Difficult conversations, conflict navigation and alignment-building

  • Multi-agency and interagency collaboration sessions

Tailored Training & Bespoke Workshops

Every organisation is unique — and your learning and development needs should reflect that.

We design bespoke training sessions that are interactive, relevant and grounded in the realities of the charity and housing sectors.

We deliver training on:

  • Governance & roles

  • Charity and AHB regulation

  • Risk management

  • Culture, values and leadership

  • Customer service in housing

  • Tenancy sustainment

  • Organisational effectiveness

  • Psychological safety

  • And more — fully tailored to your context

 

Leadership Development & Coaching

Strong leadership is essential in complex, people-centred organisations.
We support leaders at all levels to grow in clarity, confidence and capability.

We offer:

  • 1:1 leadership coaching

  • Team coaching for SMTs or departmental teams

  • Leadership development workshops

  • Psychological safety and culture workshops

  • Coaching for new, emerging or transitioning leaders

Themes we explore:

  • Authentic, values-led leadership

  • Decision-making and resilience

  • Managing complexity, risk and change

  • Communication and influence

  • Leading through uncertainty

  • Creating psychologically safe teams

Vision, Mission & Values Workshops

Your purpose should guide how your organisation behaves — not just sit on a wall.

We facilitate engaging workshops that bring people together to co-define or refresh your organisation’s purpose, identity and culture.

We help you to:

  • Articulate a clear, meaningful vision and mission

  • Identify and embed organisational values

  • Align behaviours, decision-making and ways of working to those values

  • Build ownership and understanding across staff and board

Typical outputs:

  • Updated vision, mission and values statements

  • Behavioural frameworks

  • Values-driven decision-making tools

  • Culture and engagement plans

Risk Management Frameworks & Support

Risk management should be practical, not paralysing.

We help organisations build proportionate, effective risk systems that support strategic decision-making and regulatory compliance.

We support organisations to:

  • Develop or overhaul risk registers

  • Distinguish clearly between inherent, residual and target ratings

  • Define risk appetite and tolerance levels

  • Strengthen risk oversight by boards and committees

  • Integrate risk into strategy, planning and reporting

  • Improve organisational risk culture and confidence

Typical projects include:

  • Whole-organisation risk frameworks

  • Board and SMT risk workshops

  • Risk register redesign (including BoardX migrations)

  • Risk appetite statements and dashboards

Housing & AHBRA Compliance Support

We bring deep expertise in Approved Housing Bodies, tenancy management, asset management and regulation.

We help AHBs to:

  • Meet AHBRA Standards across Governance, Finance, Tenancy and Property/Asset Management

  • Prepare for AHBRA Annual Monitoring submissions

  • Assess compliance and identify gaps early

  • Strengthen policies, procedures and internal reporting

  • Provide board and staff training on regulatory understanding

  • Improve housing services, systems and tenant outcomes

Typical projects:

  • AHBRA gap analyses

  • Tenancy management reviews

  • Property and asset management reviews

  • Compliance frameworks and reporting structures

  • Policy updates and procedural improvements

Advisory & Ongoing Support

Many organisations want ongoing access to advice, a sounding board, or interim strategic support without a full-time hire.

We provide flexible advisory arrangements including monthly retainers, governance partner models, and executive coaching.

We support organisations with:

  • CEO advisory & leadership support

  • Governance secretariat / governance partner functions

  • Risk & compliance partnership

  • Strategic counsel for boards and chairs

  • Policy review and development

  • Executive-level thought partnership

Not sure where to start?
Let’s talk about what support will make the greatest difference for your organisation.

Get in Touch

Interested in learning more about our services? Contact us today.